30-Day Money-Back Guarantee
We want you to be fully satisfied with your subscription. If you're not happy within the first 30 days of your annual plan, we'll refund your payment in full — no questions asked.
We want you to be satisfied with your subscription. Here is how our refund and cancellation process works.
cancel 1. Subscription Cancellations
You may cancel your subscription at any time from your Account Settings page. Here's what happens:
- Cancellation takes effect at the end of your current billing period
- You'll continue to have full access until that date
- Your saved watchlist and data will be preserved for 90 days if you resubscribe
check_circle 2. Refund Eligibility
Full refund within 30 days of purchase, provided no excessive data downloads.
Non-refundable, but you can cancel anytime to stop future billing.
support_agent 3. How to Request a Refund
To request a refund or cancel your account:
- Log in to your account and go to Account Settings
- Click on 'Billing' and select 'Cancel Subscription'
- For refund requests, email us at [email protected]
We process most refund requests within 3-5 business days.
help 4. Exceptions
Refunds may not be granted in the following situations:
- Excessive downloading of data or tender packages
- Violation of our Terms of Service
- Requests made after the 30-day guarantee period