Refund & Cancellation Policy

We want you to be confident before you pay, so every new account starts with a free trial. Here is how our cancellation and refund policy works.

cancel 1. Subscription Cancellations

You may cancel your subscription at any time from your Account Settings page. Here's what happens:

• Cancellation takes effect at the end of your current billing period
• You'll continue to have full access until that date
• Your saved watchlist and data will be preserved for 90 days if you resubscribe

gavel 2. All Sales Are Final

All subscription fees are final. Once your free trial converts to a paid subscription, payments are non-refundable and we do not offer prorated or partial refunds for unused time.

schedule 3. Free Trial — Evaluate Before You Pay

Every new account includes a free trial so you can explore the platform and decide if it's right for you before any payment is taken:

• No charge during the free trial period
• Cancel anytime before the trial ends and you won't be billed
• If you don't cancel, your trial automatically converts to a paid subscription and fees become non-refundable

support_agent 4. How to Request a Refund

To request a refund or cancel your account:

1. Log in to your account and go to Account Settings
2. Click on 'Billing' and select 'Cancel Subscription'
3. For refund requests, email us at [email protected]

We process most refund requests within 3-5 business days.

help 5. Limited Exceptions

Because all sales are final, refunds are only issued in these limited situations:

• Where a refund is required by applicable law
• A verified billing error on our end — for example, being charged after your account was already cancelled or deleted because of a fault in our systems
• A duplicate charge caused by a technical error on our end